On November 5th, UCB Vice Chancellor Frank Yeary along with a representative from the external consulting firm Bain & Company were invited to speak to delegates of the Graduate Assembly (GA) about the University’s “Operational Excellence” (OE) project.
Launched on October 1st, the project to improve the efficiency of campus operations is currently in an initial six-month “diagnostic phase.” Bain & Company was hired at a cost of $3 million to conduct the project, which is supervised by a steering committee made up of administrators, faculty and two student representatives (the ASUC and GA presidents).
Answering a question from the assembly, the Bain & Company representative said that they measure efficiency from three types of criteria: cost, time and quality. According to Yeary, “Ideally, there’s tens of millions in saving we could achieve.” The Vice Chancellor added that these savings must be measured against the consequences for service and quality.
Most of the OE project seems to focus on administrative services with which students might have limited interaction (human resources, procurement, etc.). Nevertheless, graduate students present at the meeting made a number of suggestions to the speakers, many of them motivated by environmental concerns, such as energy-efficiency and waste reduction. One such idea was to create a “lab equipment library” to share resources across research groups and departments, and increase the use of equipment that would otherwise be idle most of the time.
One student at the meeting mentioned that in their previous work at the University of North Carolina, Chapel Hill, Bain & Company had recommended the centralization of libraries. This led to concerns about the academic impacts of the project. The Berkeley OE website states that “direct aspects of teaching and research that are under faculty governance, as well as options to increase revenue such as registration or education student fees” are out of the project’s scope, a point reiterated by Vice Chancellor Yeary, who said, “Our primary area of focus in on these activities that support teaching or research. [...] The goal is that the maximum resources go directly to teaching and research.”
Graduate students are invited to attend a brainstorming session with Bain & Company representatives on Tuesday, December 1st to share their ideas. It will be held from 5:30pm to 7:30pm in the Graduate Student Lounge in Stephens Hall.
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